Privacy Statement
Thank you for visiting our website (“Website”). This Website is built using Thinkific software and is maintained by the Un-Believe-Able team. The privacy of our visitors and customers is a serious matter to us—just like your privacy. With this Privacy Statement, we inform you about how we collect, use, and protect personal data. By using this Website, you agree to the terms of this Privacy Statement. If you have any questions, you can contact us at [email protected].
What data do we collect?
Data you provide to us
When you use this Website or contact us through one of the forms on this Website, you may provide us with information that can be considered personal data. This may include, for example:
- your name;
- your address, email address, or phone number;
- information about you or your organization;
- personal interests or backgroud;
- information about your interests or the purpose of your visit to our Website.
Your data is stored in our CRM or administrative system. Data storage takes place within the EEA.
Data collected automatically
When you use our Website, we collect information about how you use the Website and the device you use to visit it. This information cannot be directly traced back to you. This includes, for example:
- the date and time you visited the Website;
- your IP address and the country or location where you are located;
- information about the browser you use;
- how you use the Website, such as the order of pages you visit.
- how you procees in courses, use the community or other website features.
For what purpose and on what legal basis do we process personal data?
Un-believe-able processes your personal data based on consent, performance of a contract, legal obligation, and legitimate interest. The processing of this data serves the following purposes:
- sending our newsletter;
- contacting you by phone or email when necessary to provide our services;
- informing you about changes to our services and products;
- giving you the opportunity to create an account;
- delivering goods, online courses and services to you;
Un-believe-able also analyzes your behavior on the Website in order to improve the Website and tailor the offering of products and services to your preferences;
- creating and following up on support or service requests;
- generating reports or insights into purchased services and other obligations;
- recruiting new employees;
- offering the right courses or other content;
- complying with legal obligations, such as data required for tax filings.
How do we use your data?
Un-believe-able may use the collected data in the following ways:
- to respond to requests or comments you have submitted;
- to ensure the proper functioning and features of the Website;
- to improve the Website, both for you and for users in general;
- to prepare reports or advice for you;
- to compile email lists for marketing purposes;
- for analysis and identifying trends in Website usage.
How do we share your data with third parties?
The personal data we collect may be shared in the following cases:
- Website operation: we share your data with third parties where necessary to provide the Website;
- Upon request: we share your data with third parties at your explicit request;
- Business transfer: if a third party acquires all or a substantial part of Un-believe-able’s assets, personal data may be transferred to that party. In the case of bankruptcy or reorganization, data files may be considered assets and transferred or sold;
- Legal obligation or protection: we may share your data when required by law or necessary to:
(1) comply with legal obligations;
(2) protect our rights, property, Website, or users;
(3) prevent or address illegal activities, suspected fraud, or threats to safety; - Suppliers: we use external providers for services such as hosting, sending emails, storing data, and performing analytics. We only share necessary data, and these providers are contractually obligated not to use or share your data for other purposes;
- Government authorities: we may share data if legally required;
- Usage data: non-personal usage data may be used for analysis and shared in aggregated form.
Minors
This Website is intended only for individuals who are at least 18 years old and legally competent. We do not intend to collect personal data from minors.
Cookies and related technologies
We use cookies to collect statistics about Website usage. We also use cookies to provide advice or relevant content and course offerings if requested. If login functionality is available, cookies are used to keep you logged in.
Cookies are small files sent to your computer and stored by your browser. These files contain data that allow your visit to be tailored to your usage and preferences.
Cookies used on this Website:
- Session cookie “authtokens”: used to store a unique session identifier and deleted when you close your browser;
- Cookie preferences: to store which cookies you allow;
- Google Analytics (G-D900BTY52X): used to measure Website usage. More info: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
Third parties:
You can configure your browser to refuse cookies. However, some features (like login) may not function properly. Cookies from social media platforms such as Meta and Instagram may also be used to track behavior.
Where is your data processed?
Un-believe-able is based in the Netherlands and operates from Spain. The Thinkific website software is hosted in online cloud in the US. The processing of personal data complies with the Dutch Data Protection Act and, since May 25, 2018, the General Data Protection Regulation (GDPR).
We use Google services (Google Analytics and Google Tag Manager) to measure and analyze Website usage.
Requests for access, correction, or deletion
If you want access to your personal data, you can submit a request via the contact form or email [email protected]. With this procedure we offer the standard data deletion procedure. You can contact our Data Protection Officer also via this mailadres for any questions GDPR related.
Please include:
- your full name;
- your email address;
- your phone number.
You may also request updates or deletion of your data. We may ask for additional information to verify your identity. We are not required to fulfill requests if they are impossible or involve disproportionate effort.
Data security
Un-believe-able takes appropriate organizational and technical measures to protect your data. However, due to the nature of the internet, we cannot guarantee absolute security against unauthorized access (e.g., hackers).
External links
This Website may contain links to other websites. Un-believe-able is not responsible for their privacy policies or content. We recommend reviewing their privacy statements.
Changes to this Privacy Statement
We may update this Privacy Statement due to changes in circumstances, regulations, or technology. We recommend reviewing it periodically.
How to contact us
If you have questions about our privacy policy, you can contact us via the contact page or email [email protected].
Effective date of this Privacy Statement: October 30, 2025
Last updated: January 2, 2026